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FAQs

We accept major credit cards including Visa, MasterCard, American Express, and PayPal. You can also buy now pay later using Afterpay.

ANGELUVE gift cards are also redeemable at time of checkout by entering your unique voucher code. Our gift cards have no additional processing fees.

Your financial details are never stored on the website and are passed on directly to our payment gateway for processing and authorisation.

ANGELUVE gift cards are electronic versions of gift cards that are emailed directly to the recipient. You can add a special message at checkout. Gift card orders are delivered within 1 hour to the recipient's inbox.

In the shopping cart, enter your unique gift card code into the "Redeem a gift card" field and click "Add gift card". Any remaining balance can be paid by the usual preferred payment method such as credit cards or PayPal. Unused balance will remain on the gift card and will not expire. Gift cards are non-refundable.

Afterpay is a buy now pay later platform that makes it possible for you to buy something now and pay them off later in fortnightly instalments.

Simply add your favourites to cart, select Afterpay at checkout, log in or create your Afterpay account to pay. Your payments will be split into 4 payments, payable every 2 weeks. Always interest-free.

We offer free delivery on Australia-wide domestic orders over AUD $150. For orders under $150, standard delivery flat rate is $9.95 within Australia.

Domestic orders are sent out using Australia Post Standard Shipping. Packages should arrive between 3-5 business days after posting depending on your location - Metro or country.

Orders placed on weekends and public holidays will be dispatched on the next available business day.

We offer free delivery on international orders over $200AUD. For orders under $200, delivery flat rate of $29 applies. Please note you are responsible for any local customs duties and taxes as they vary depending on countries.

Yes we ship to most countries around the world. We offer free international delivery for orders over $200AUD. For orders under $200AUD, delivery fee is $29. 

Please be aware that different countries have unique custom rules and regulations. Your shipment may take a little longer when going through your local customs, depending on your countries policies and speed. Please also note that you are responsible for any local customs duties and taxes.

International orders are shipped out by delivery couriers such as DHL and Auspost express couriers between Monday to Friday (except public holidays). 

We offer free delivery on international orders over $200AUD. For orders under $200, delivery flat rate of $29 applies.

Important note regarding COVID-19

Due to the current COVID-19 pandemic and tightening of borders, there may be some delays being experienced which may impact your delivery time. Unfortunately, this is out of our control. We recommend checking delivery updates via Australia Post as well as your national postal service.

If you have purchased an item that isn't quite right, you can exchange it to a different size or product, subject to stock availability. Please advise us of the replacement size or product.

Simply send back the item in its original unworn condition with all tags attached. We'll credit the original amount back to your account for you to make a new purchase.

For returns, please lodge a return claim via contact us to obtain a Return Authorisation Code.

Should you wish to return your purchase, please ensure your item is returned within 30 days of delivery, is returned in its original, unworn, and unaltered condition, and has all original tags, labels, and packaging attached.

Please note that all returned items must be new and unused, otherwise we reserve the right to not accept the returns. Item returned without the original tags and packaging will incur a restocking fee of 20% of purchase price.

Original delivery fees are non-refundable. A refund will be issued back to your original payment method and can take up to 10 working days or longer to show on your account due to varying processing times between payment providers.

Please do not hesitate to contact us at hello@angeluve.com and we will do our best to locate your order.

For any other enquiries or information, please contact our customer service team at hello@angeluve.com or simply use the form below.

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